Apparently Cisco commissioned a study to “maintain its understanding of present-day challenges that companies face as they strive to address employee and business needs amid increasing mobility capabilities, security risks, and technologies that can deliver applications and information more ubiquitously – from virtualized data centers and cloud computing to traditional wired and wireless networks”
I’m glad that my thoughts and preferences on mobility are reflected well in the study in that I’m not the oddball who wants to not work in a fixed location everyday. It seems like in most places all across the globe, more and more people actually do want to have more freedom in moving around and choosing where(and possibly when) they work. The study also suggests that this might be a good thing for companies as 97% of the ideas that people have are formed outside the workplace so giving people more time and flexibility might allow for more creativity that can be brought back into the workplace.
Some of the key findings:-
- Three of every five employees (60 percent) believed it was unnecessary to be in the office to be productive
- Two of every three employees surveyed (66 percent) expect IT to allow them to use any device – personal or company-issued – to access corporate networks
- Two of three employees worldwide (66 percent) said they would take a job with less pay and more flexibility in device usage, access to social media, and mobility than a higher-paying job without such flexibility
- Almost half of the IT respondents (45 percent) said they are not prepared policy- and technology-wise to support a more borderless, mobile workforce
Despite that preference for mobility,
- nearly one in five (17 percent) employees admitted leaving devices unattended in public
- And almost three of every five employees globally (58 percent) admitted that they have allowed non-employees to use their corporate devices unsupervised
- While one of four IT respondents (26 percent) said one-fourth of the devices issued to employees in the past 12 months had already been lost or stolen
The above video by Dave Evans, Cisco’s Futurist & Chief Technologist(Internet Business Solutions Group), reflects a good way of looking at the problems around people losing devices(or having them stolen) as well as how people treat their devices with relatively little attention to the security of the information – it’s not just about preventing people from losing stuff because that’s really going to happen anyway. It’s about educating users to prioritise the information over the equipment itself.
For instance, employees who lose laptops or mobile devices containing corporate information or has the ability to access corporate information should be taught that losing that $2,000 equipment is a cost the company is willing to write off because the timely deletion or securing of information on that device is far more important and hence warrants an immediate report to the IT administrators. I think most people still only perceive the value around the physical device and not the information that’s on it(or that the device is capable of accessing).
Of course, on the IT-end, I think it becomes critical that administrators have the ability to remotely access devices, secure them, wipe them out and maybe even track their location.
It’s interesting to see how businesses will adapt to this trend of employee preference. Oh, and if you look at the map, it’s also interesting to see how preference for mobility seems to be higher in developing economies.
[spoiler effect=”blind” show=”See Press Release” hide=”Hide Press Release”]
Is the Office Really Necessary? Global Study by Cisco Reveals 60 Percent Of Workers Believe Being in the Office Is No Longer Needed to Be Productive
Demand to Work Anywhere, Anytime Stronger Than Desire for Higher Salary; Two of Three Workers Expect IT to Allow Access to Corporate Information With Any Device – Personal or Company-issued
SINGAPORE – 28 October, 2010 – Cisco announced today results of an international workplace study that reveals three of five workers around the world believe that they do not need to be in the office anymore to be productive. In fact, their desire to be mobile and flexible in accessing corporate information is so strong that the same percentage of workers would choose jobs that were lower-paying but had leniency in accessing information outside of the office over higher salaried jobs that lacked flexibility. These and numerous other findings provide real-life insight into the expectations, demands, and behavior of the global workforce that is influencing the way information is accessed and how business communications are changing.
Employee Desire for Mobility, Work Flexibility Very Strong
- The study, which involved surveys of 2,600 workers and IT professionals in 13 countries, revealed that three of every five employees (60 percent) believed it was unnecessary to be in the office to be productive. This was especially the case in Asia and Latin America. More than nine of 10 employees in India (93 percent) said they did not need to be in the office to be productive. This sentiment was extremely prevalent in China (81 percent) and Brazil (76 percent) as well.
- Two of every three employees surveyed (66 percent) expect IT to allow them to use any device – personal or company-issued – to access corporate networks, applications, and information anywhere at any time, and they expect the types of devices to continue diversifying. In the future, employees expect their choice of network-connected endpoints to broaden to non-traditional work devices like televisions and navigation screens in cars.
- For employees who can access corporate networks, applications, and information outside of the office, about half of the respondents (45 percent) admitted working between two to three extra hours a day, and a quarter were putting in four hours or more. However, extra hours do not translate to always-on, on-demand employees. They simply want the flexibility to manage their work-life balance throughout their waking hours.
- Employees also feel strongly about having the flexibility to work anywhere that it would dictate their company loyalty (13 percent), choice of jobs (12 percent), and morale (9 percent). For example, two of three employees worldwide (66 percent) said they would take a job with less pay and more flexibility in device usage, access to social media, and mobility than a higher-paying job without such flexibility. This percentage was higher in some countries, such as Spain (78 percent), despite economic woes the past couple years.
Can Businesses Meet Employee Needs?
- Almost half of the IT respondents (45 percent) said they are not prepared policy- and technology-wise to support a more borderless, mobile workforce. Not surprisingly, security is the top concern.
- Although many of the IT respondents felt security (57 percent), budget (34 percent), and staff expertise (17 percent) were the biggest barriers to enabling a more distributed workforce, employees often felt IT and corporate policies were the obstacles. This perception among employees was extremely prevalent in India, where more than half (58 percent) felt IT was the obstacle to a more flexible work style.
Employee Behavior Indicates Education, Corporate Policies as Important as Technology
- About one in five (19 percent) employees globally said they have noticed strangers looking at their computer screens in public, while an additional 19 percent admitted that they never think to check their surroundings.
- Nearly one in five (17 percent) employees admitted leaving devices unattended in public.
- Almost three of every five employees globally (58 percent) admitted that they have allowed non-employees to use their corporate devices unsupervised.
- As workforces become more distributed, the potential for data loss increases. One of four IT respondents (26 percent) said one-fourth of the devices issued to employees in the past 12 months had already been lost or stolen.
- As workforces become increasingly mobile, security and risk management concerns inevitably grow. The findings indicate the real need for better corporate policies, end-user education, and stronger, trusted relationships between employees and IT departments. How well IT brokers these relationships impacts a company’s growth, productivity, competitive advantage, as well as its risk management.
About the Study
- The study was commissioned by Cisco and conducted by InsightExpress, a third-party market research firm based in the United States.
- Cisco commissioned the study to maintain its understanding of present-day challenges that companies face as they strive to address employee and business needs amid increasing mobility capabilities, security risks, and technologies that can deliver applications and information more ubiquitously – from virtualized data centers and cloud computing to traditional wired and wireless networks.
- The global study focuses on two surveys – one centering on employees, the other on IT professionals. Each survey included 100 respondents from each of the 13 countries, resulting in a survey pool of 2,600 people.
- The 13 countries include the United States, Mexico, Brazil, United Kingdom, France, Spain, Germany, Italy, Russia, India, China, Japan, and Australia.
• Irving Tan, Managing Director for Singapore and Brunei, Cisco:
“Businesses and consumers in Singapore will be able to relate well to the findings of the Cisco Connected World Report – as a nation, we are synonymous with mobility given our position as one of Asia’s most tech-savvy market. The roll-out of advanced the Next Generation National Broadband Network is a good example of how fast we are moving ahead and is a catalyst for the next-generation workforce. More importantly, this report highlights the opportunities that exist for businesses and industries, to embrace new technologies, as they look to be coming more strategic and effective in the future.”
- Marie Hattar, Vice President, Borderless Networks, Cisco:
“The Cisco Connected World Report gives further insight into the future of the workplace and it is clear from the research findings that the desire among employees to be more mobile and flexible in their work lifestyles is extremely strong throughout the world – as strong as salary. It is also evident that organizations need to embrace a borderless IT infrastructure to capture competitive advantage and increase employee satisfaction. The employee desire to be productive anytime, anywhere, using any device provides an opportunity to embrace the agility and flexibility provided through a Borderless Network Architecture.”
- Dave Evans, Futurist and Chief Technologist, Internet Business Solutions Group, Cisco:
“Employee mobility is a fact of life, and the business advantages are clear across many industries. While The Cisco Connected World Report does identify real challenges for businesses, it also spotlights an opportunity for IT to enhance its relationship with employees and its role as an adviser and educator. Simply put, this report serves as a call-to-action for IT organizations. Work is not a place anymore. It’s a lifestyle, and the IT profession’s role is only going to get more strategic as it tries to help businesses stay agile and increase productivity.”
- Visit Cisco Borderless Networks <http://www.cisco.com/en/US/netsol/ns1015/index.html> Web site
- Read “Your New Comp Package: Good Salary, Decent Dental and Outstanding Flexibility <http://blogs.cisco.com/news/your-new-comp-package-good-salary-decent-dental-and-outstanding-flexibility/> ” on Cisco blog The Platform
- Read “The Office is Empty – Where Did Everybody Go <http://blogs.cisco.com/news/the-office-is-empty%e2%80%a6-where-did-everybody-go/> ” on Cisco blog The Platform
- Read “When Your Employee Doesn’t Want to Come to the Office<http://blogs.cisco.com/security/when-your-employee-doesn%E2%80%99t-want-to-come-to-the-office/> ” on the Cisco Security blog
- Graphic: Employees Want Mobility & Flexibility – Is IT Ready?<http://newsroom.cisco.com/dlls/2010/ts_101910.html>
About Cisco Systems
Cisco, (NASDAQ: CSCO), the worldwide leader in networking that transforms how people connect, communicate and collaborate, this year celebrates 25 years of technology innovation, operational excellence and corporate social responsibility. Information about Cisco can be found at http://www.cisco.com. For ongoing news, please go to http://newsroom.cisco.com. Cisco products are supplied in Singapore by Cisco Systems International, BV, a wholly owned subsidiary of Cisco Systems, Inc.